333bt Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data 333bt collects from Bangladeshi players, how that data is used, who it may be shared with, and what rights you have over your own information. We are committed to handling your data responsibly and transparently at every stage of your relationship with us.
Six Ways 333bt Protects Your Personal Data
Before you read the full policy below, these six principles summarise the foundation of 333bt's approach to data privacy for all players in Bangladesh.
Minimal Data Collection
333bt collects only the personal data that is strictly necessary to operate your account, verify your identity, process payments in Bangladeshi Taka, and comply with our licensing obligations. We do not collect data for speculative future uses or sell your information to third-party advertisers.
No Sale of Personal Data
333bt does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Data shared with our service providers is governed by strict contractual data processing agreements, limiting use to the specific services they provide to us on your behalf.
Encryption at Rest and in Transit
All data transmitted between your device and the 333bt platform is protected by 256-bit TLS encryption. Sensitive data stored in our systems — including payment details, KYC documents, and account credentials — is encrypted at rest using industry-standard protocols to prevent unauthorised access.
Your Rights Over Your Data
You have the right to request access to the personal data 333bt holds about you, to correct inaccuracies, to request deletion where no legal retention obligation exists, and to object to certain types of processing. Submit any data rights request to our support team at [email protected] and we will respond within 30 days.
Defined Retention Periods
333bt retains your personal data only for as long as is necessary for the purposes it was collected, or as required by our licensing and legal obligations. Account data is typically retained for a minimum of five years following account closure to satisfy anti-money laundering record-keeping requirements.
Marketing Opt-Out
If you have consented to receiving promotional communications from 333bt, you may withdraw that consent at any time by contacting our support team or using the unsubscribe option in any marketing email. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.
Scope of This Policy. This Privacy Policy applies to all personal data processed by 333bt in connection with the operation of the 333bt platform at https://333bt.onl and any associated services. It covers all registered players, visitors who browse the platform without registering, and individuals who contact 333bt for support. By using the 333bt platform, you acknowledge that you have read and understood this Privacy Policy.
01 Introduction
333bt ("we", "us", "our") takes the privacy and security of your personal data seriously. This Privacy Policy has been prepared to give you a clear and honest account of our data practices so that you can make informed decisions about how you use our platform.
We are an online betting and casino platform serving the Bangladeshi market. Our services include sports betting (with a particular focus on cricket — BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals), live casino, slots, crash games, and other gaming products. In order to provide these services safely, fairly, and in compliance with our licensing obligations, we need to collect and process certain personal data about you.
This policy should be read alongside our Terms and Conditions and our Responsible Gaming policy. Together, these documents form the complete framework governing your use of 333bt.
02 Data Controller
For the purposes of this Privacy Policy, 333bt is the data controller — that is, the entity responsible for determining the purposes and means by which your personal data is processed. If you have any questions or concerns about how your data is handled, you can contact our Data Protection point of contact at:
- Email: [email protected]
- Support language: English
- Available hours: 24 hours a day, 7 days a week
For formal data rights requests, please include "Data Privacy Request" in your message subject line so that your enquiry is routed to the correct team without delay.
03 Data We Collect
The following table summarises the categories of personal data that 333bt may collect and process in connection with your use of the platform:
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number, photograph | Required (KYC) |
| Contact Data | Mobile number, email address, city of residence (e.g., Dhaka, Chittagong, Sylhet) | Required |
| Financial Data | bKash/Nagad/Rocket wallet numbers, transaction history, deposit and withdrawal amounts in Bangladeshi Taka (৳) | Required |
| Account Data | Username, hashed password, account preferences, communication preferences | Required |
| Usage Data | Login timestamps, pages visited, games played, bet history, session duration | Automatic |
| Technical Data | IP address, device type, operating system, browser type, time zone | Automatic |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Where applicable |
| Marketing Data | Promotional opt-in/opt-out status, campaign interaction history | Optional (consent) |
We do not intentionally collect special categories of sensitive personal data (such as health information, biometric data, or political opinions) unless you voluntarily disclose such information in a support communication, in which case it will be handled with the utmost confidentiality.
04 How We Collect Your Data
333bt collects personal data through the following channels:
- Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or participating in a promotion.
- Automated technologies: Data collected automatically when you browse or use the platform, including cookies, server logs, and analytics tools. See Section 10 for full details on our cookie practices.
- Third-party payment providers: Transaction confirmation and verification data received from bKash, Nagad, Rocket, Upay, and other approved payment partners when you make a deposit or withdrawal.
- Identity verification services: Data received from third-party KYC and fraud-screening providers when we verify your identity during account registration or at the request of our compliance team.
- Publicly available sources: In limited circumstances, we may cross-reference publicly available information (such as sanctions lists or adverse media) as part of our anti-money laundering screening obligations.
05 Purposes of Processing
333bt processes your personal data for the following purposes:
- Account registration and management: Creating and maintaining your 333bt account, verifying your identity, and enabling you to access the full range of platform services.
- Payment processing: Processing deposits and withdrawals in Bangladeshi Taka (৳) via your chosen payment method, and maintaining accurate financial records of all transactions.
- Service delivery: Enabling you to place bets, play casino games, access slots, and use all other features of the 333bt platform.
- Regulatory compliance: Meeting our obligations under applicable anti-money laundering (AML), counter-terrorist financing (CTF), and know-your-customer (KYC) requirements as mandated by our international offshore licence.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorised account access, bonus abuse, match-fixing, and other prohibited conduct.
- Responsible gaming: Monitoring your gambling activity to identify signs of problem gambling and, where appropriate, applying the responsible gaming tools available on the platform.
- Customer support: Responding to your enquiries, resolving complaints, and providing assistance with technical or account-related issues.
- Platform improvement: Analysing aggregated usage data to understand how players interact with the platform and to improve our services, game offerings, and user experience.
- Marketing communications: Sending you information about promotions, bonuses, and new features — but only where you have given your explicit consent to receive such communications.
06 Legal Basis for Processing
333bt processes your personal data on the following legal bases:
- Contractual necessity: Processing required to perform the contract between you and 333bt — including account management, payment processing, and service delivery.
- Legal obligation: Processing required to comply with AML, CTF, KYC, and other regulatory requirements applicable to 333bt under the terms of its international offshore operating licence.
- Legitimate interests: Processing carried out for 333bt's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent — in particular, the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
07 Sharing Your Data
333bt does not sell your personal data. We may share your data with the following categories of third party, strictly as necessary and under appropriate data protection safeguards:
- Payment service providers: bKash, Nagad, Rocket, Upay, and other approved payment partners, solely for the purpose of processing your financial transactions.
- Identity verification providers: Third-party KYC and AML screening services used to verify your identity and screen against sanctions and watchlists.
- Game content providers: Studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may process limited technical and usage data in connection with the delivery of their game content within the 333bt platform.
- IT and hosting providers: Cloud infrastructure and data hosting providers who process data on our behalf under strict data processing agreements.
- Regulatory and law enforcement authorities: Where we are legally required to disclose your data to a government body, regulator, law enforcement agency, or court of competent jurisdiction, we will comply with that obligation.
- Professional advisers: Lawyers, auditors, and accountants who are bound by professional confidentiality obligations and assist us in operating our business lawfully.
08 International Data Transfers
333bt operates as an internationally licensed platform. As a result, your personal data may be transferred to and processed in countries outside of Bangladesh, including the jurisdiction in which 333bt holds its offshore operating licence and the locations of our technology infrastructure providers.
Where personal data is transferred internationally, 333bt takes appropriate steps to ensure that your data receives a level of protection consistent with its handling within Bangladesh. These steps include:
- Entering into data processing agreements with all international service providers that include appropriate data protection obligations.
- Conducting due diligence on the data protection practices of all third-party processors before engaging their services.
- Ensuring that transfers to third-party game studios (such as those processing data in the EU or other regulated jurisdictions) are covered by standard contractual clauses or equivalent mechanisms.
09 Data Retention
333bt retains your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
- Account and transaction data: Retained for a minimum of five (5) years following account closure, in compliance with AML and financial record-keeping requirements.
- KYC and identity verification documents: Retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
- Support and communications records: Retained for three (3) years following the resolution of the relevant enquiry or complaint.
- Usage and analytics data: Aggregated and anonymised usage data may be retained indefinitely for platform improvement purposes. Individual-level usage logs are typically retained for 24 months.
- Marketing data: Retained until you withdraw your consent, after which your details will be removed from marketing lists within 30 days.
Where data is no longer required for any legitimate purpose and no legal retention obligation applies, 333bt will securely delete or anonymise it.
10 Cookies and Tracking Technologies
333bt uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use our services. The following categories of cookies are used:
- Strictly necessary cookies: Essential for the platform to function. These cookies enable you to log in, navigate the site, and use core features. They cannot be disabled without impairing platform functionality.
- Performance and analytics cookies: Used to collect aggregated, anonymised information about how visitors use the platform — such as which pages are visited most frequently and whether users encounter errors. This data helps us improve the platform.
- Functional cookies: Used to remember your preferences — such as your preferred game lobby view or notification settings — so that you do not need to re-enter them on every visit.
- Session security cookies: Used to maintain the security and integrity of your authenticated session and to detect and prevent session hijacking and other security threats.
333bt does not use third-party advertising or behavioural targeting cookies. You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in and using the platform.
11 Security Measures
333bt implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, and disclosure. These measures include:
- 256-bit TLS encryption for all data transmitted between your device and the 333bt platform.
- Encryption at rest for all stored personal data, including KYC documents and financial records.
- Strict access controls ensuring that personal data is only accessible to 333bt employees and contractors who need it to perform their job functions.
- Regular internal security audits and vulnerability assessments.
- Incident response procedures to detect, contain, and report data security breaches in a timely manner.
- Staff training on data protection obligations and information security best practices.
While 333bt takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. We encourage you to use a strong, unique password for your 333bt account and to enable two-factor authentication where available.
12 Your Data Rights
Subject to applicable law and any overriding legal obligations, you have the following rights in relation to your personal data held by 333bt:
- Right of access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
- Right to rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations (such as AML record-keeping requirements).
- Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
- Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
- Right to object: You may object to processing carried out on the basis of legitimate interests, or to the processing of your data for direct marketing purposes at any time.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
13 Children's Privacy
The 333bt platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will delete that data immediately and close the associated account in accordance with our Terms and Conditions.
If you are a parent or guardian and believe that a minor has registered on the 333bt platform or provided us with their personal data, please contact us immediately at [email protected] so that we can take appropriate action without delay.
14 Changes to This Privacy Policy
333bt may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or the scope of our services. The "Last updated" date at the top of this document will be revised whenever changes are made.
Where changes are material — meaning they significantly affect your rights or the way we handle your data — we will notify registered players by email or via an in-platform notification at least 14 days before the changes take effect. Non-material changes (such as minor clarifications or corrections) may be made without advance notice.
We encourage you to review this Privacy Policy periodically to stay informed about how 333bt protects your personal data. Your continued use of the platform after any changes take effect constitutes acceptance of the updated policy.
15 Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or about the way 333bt handles your personal data, please contact us using the details below:
- Email: [email protected]
- Subject line for privacy matters: "Data Privacy Request" or "Privacy Concern"
- Support language: English
- Available hours: 24 hours a day, 7 days a week
- Response time: Acknowledgement within 5 working days; full response within 30 days
We take all privacy-related enquiries and complaints seriously and will work with you in good faith to address any concern you raise. If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority in the jurisdiction applicable to your situation.
Have a Privacy Question or Data Request?
Our English-speaking support team is available around the clock. You can also review our full Terms and Conditions or visit our FAQ for quick answers to common questions about your account and data.